CAA V5 Encyclopedia

Managing Your Installed CAA V5 APIs


Abstract

When installing CAA APIs, three new tab pages are added to the Software Management tool. They allow you to get information and manage the CAA APIs you have installed.


To get the Software Management dialog box:

Getting the List of Installed Configurations and Products

The CAA tab page lists:

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Checking Your Installation Integrity

This checks the overall integrity of your software.

There are three integrity check levels:

The message:

Integrity is OK

confirms there is no integrity problem. However, when the message:

Integrity is KO

appears, your installation has been corrupted (for example, some files are missing), it will be followed by troubleshooting information helping you to identify the problem.

When running a level 3 integrity check on a remote computer from a Windows client, a read error may occur on several files due to a saturation problem.

These errors may cause the following message to appear:

unable to open this file in reading mode

The problem may be resolved by deactivating the cache of the network redirector on the client computer, by modifying the following registry key as follows:

  1. Open the registry at the following location:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Lanmanworkstation\parameters
  2. Modify the following value:
    Value name: UtilizeNTCaching
    Data type: REG_DWORD
    Data: 0

Please exercise extreme caution when editing the registry. It is only recommended for advanced users with the proper authorization: deactivating the network cache may cause the computer's performance on the local network to deteriorate.

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Committing or Rolling Back Service Packs

Click Commit to commit a Service Pack, or Rollback to uninstall the service pack and restore the previous level.

Commit and Rollback Rules

Keep the following rules in mind when committing and rolling back service packs:

You can also choose to commit a service pack automatically during service pack installation. The consequences of choosing to automatically commit a service pack at installation are:

If running processes are detected in the installation directory when you choose the Rollback option, you will be prompted to kill running processes.

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Running Software Management Tools in Batch Mode

You can run the Software Management tools in batch mode as follows:

The available options are:

Option Meaning
-L To get the list of installed configurations and products
To check your installation integrity
-caaI1 or -caaI Level 1 integrity: only control files are checked (quickest)
-caaI2 Level 2 integrity: existence of all installed files are checked
-caaI3 Level 3 integrity: existence and validity of all installed files are checked (may take several minutes)
To commit or roll back Service Packs
-caaR Roll back Service Packs
-caaC Commit Service Packs

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In Short

Using the Software Management dialog box, you can:

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History

Version: 1 [Aug 2002] Document created
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